Description
Griefline provides free confidential counselling and support to people experiencing grief, loss and associated trauma across Australia (inclusive of remote, regional, rural and metropolitan regions, nationwide).
Services provided
- Anonymous and confidential telephone support from specially trained volunteers.
- Resources and information on their website – includes translated fact sheets, articles and tips for supporting yourself and others facing loss, grief and loneliness.
- Online community forums on topics such as – loss of a loved one, loss of a pet, and finding connection, conversation and community.
Eligibility
All callers nationwide aged 18+ seeking support to cope with loss, grief and loneliness.
How to access
- For resources and information on grief and loss – visit the Griefline
- Join moderated online
- provide a national toll-free helpline 8 am to 8 pm 7 days a week, 365 days a year. (AEDT/AEST) Tel. 1300 845 745
- There is also a free Request a callback allowing help-seekers the option to schedule a Grief Support Call from a specially trained Griefline telephone support person.
- G’day is a national toll-free service provided by Griefline for older Australians aged 50+ to support with loneliness and social isolation. Tel. 1300 920 552 8am to 8pm, 7 days a week, 365 days a year (AEDT/AEST)
Costs
Griefline is a free service.
Website
GrieflineTip
- There’s no right or wrong way or set timeline for how to grieve.
- Grief may make us feel that we don’t know who we are anymore. We may feel shame, guilt, or even like we’re losing the will to live. Often we can stop looking after ourselves. By taking care of our health, we may start to see things more clearly and move through dark thoughts.
- Often grief makes us turn away from the one thing that might help us most…other people. We can learn how to seek comfort and help from others.
- Establishing a different form of connection with your loved one even though they have passed away has been shown to bring considerable relief.
- It can be difficult to know how to support a grieving person – it is natural and common to feel unsure, uncomfortable or overwhelmed about what to say.
Important
- In an emergency, call triple zero (000)
- – Tel. 131 114 (Australia-wide)
- Nurse-on-call – Tel. 1300 60 60 24 (Victoria only)
- – Tel. 1300 651 251 (Victoria only).
- Kids – Tel. 1800 55 1800 (Australia-wide).